Social Media: Private as a Postcard

In the early 1990s I worked in the Information Technology Library for the Provincial Government. The internet was still in it’s infancy and email as we know it now didn’t exist. We had some cumbersome interoffice email systems that didn’t communicate...

What Would You Say?

One of the things I’ve learned is how important it is for us to know our key messages…not just the words we say, but our beliefs and values that lie behind them. It’s important to know these because reporters, journalists, interviewers, listeners and...