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Did you know that miscommunication between people is inevitable?It's true. Each of us is unique and it's that uniqueness that often causes us to misinterpret what others are trying to communicate to us. These miscommunications can prevent us from doing our job and achieving our goals. When we know how and why miscommunications occur, we're better able to manage them and get on with whatever project we're working on. We also have less stress and more fun at work and play. These workshops address a variety of communications issues. Choose one for your workplace and see the results for yourself. Contact Fiona to discuss your workplace needs. She will tailor any workshops for your organization...or develop a new one for you. Team-Building with TemperamentThis workshop introduces you to Keirsey Temperament Theory and its application in the workplace (includes online personality tool and individual coaching before workshop).Gotta Teach! How to Teach Anyone AnythingA two-day workshop that provides methods and tools to anyone who needs to be a trainer in the workplace. Experience and learn how to develop activity-based training (with no role playing), based on new research into the ways adults learn in an ever-changing, technology rich environment, side-by-side with coworkers who could be their children, parents or grandparents. The workshop includes pre- and post-workshop surveys and individual one-to-one coaching sessions for participants. Writing WorkshopsAfter they finish high-school, many people never receive any formal training to build their writing skills. In today’s workplace, clearly written communications are essential components of every project and program. Contact Center and Helpdesk Excellence½ day workshop for technical helpdesks: Includes customer service skills for phone and email; how to deal with difficult customers, and stress management skills for individuals and teams. Short Seminars - 60-90 minutesWe have a selection of short interactive workshops that introduce basic communication theory in easy to understand language and engaging activites. Great for a lunch 'n learn or as part of a planning or team-building day. Most popular is "8 Terrible Truths about Communications" |
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