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Is Your Choice of Words Confusing Your Audience?

Writing

Does your message get lost in your vocabulary? I’m not embarrassed to say when I don’t understand what someone is saying, or what they have written. If I don’t understand what I read, then the writer hasn’t communicated with me; they...

Social Media: Private as a Postcard

Writing

In the early 1990s I worked in the Information Technology Library for the Provincial Government. The internet was still in it’s infancy and email as we know it now didn’t exist. We had some cumbersome interoffice email systems that didn’t communicate...

What Would You Say?

Interpersonal, Listening, Writing

One of the things I’ve learned is how important it is for us to know our key messages…not just the words we say, but our beliefs and values that lie behind them. It’s important to know these because reporters, journalists, interviewers, listeners and...